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Resources

Fashion’s newest CEOs at the top of 2020

What the new leaders mean for the future & direction of the industry  The fashion industry is starting off the new de...

The #NRF2020 Vision takeaways you need

The human and the machine Like every January, NRF’s retail “Big Show” brought tens of thousands of industry members t...

Nextail, on a journey for diversity in tech

Initiatives for forming an inclusive team In mid-2019, we began an internal initiative called “Diversity & Inclusion ...

Nextail’s top 5 blog posts of 2019

2020 has just begun, but it’s already set to be a newsworthy year! As the year kicks off, we’re busy gearing up for m...

Part 5: Artificial intelligence: From showroom to backroo...

AI as the way forward for customer-centricity in retail Saying that artificial intelligence experienced a revival in ...

Part 4: A 360º view – Going the distance for data

Data as a retail treasure map In 2014, sudden, mass retail competition gave customers endless product options. The ke...

New professional roles in retail: Finding and creating th...

On November 6th, we held another edition of Nextail Live, our first one in Barcelona. The focus of the event was the ...

Part 3: The new role of the store in the customer experience

A new reality requires new stores Five years ago, there was a surge of D2C brands and retailers attempting to up thei...

Part 2: From multi-channel to omnichannel – A fluid path...

Omnichannel now and then Five years ago, offline and online channels were seen as two different customer journeys, th...

Part 1: How D2C strategies get retailers and customers to...

D2C now and then In Part 1 of this series on customer centricity, we look at the state of D2C and traditional retaile...

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