The big debate: The future of retail in 2025 and role of technology

As we head toward 2025, exciting opportunities and challenges exist for retailers aiming to create personalized shopping experiences and stay competitive in the ever-evolving landscape. Covered in this round-table discussion are the convergence of various tech-driven and new channel trends like the metaverse, marketplaces, omnichannel, and the necessity of cultural and organizational adaptation for a successful future.