Get in touch

Let us know what you’re looking for and we’ll point you in the right direction.

Talk to an expert

Let our experts show you how Nextail can help your organization to sell more with less stock.

Get support in platform

The easiest way to access customer support is from within the Nextail platform. Simply log in and select Support from the menu. Unable to log in? Complete the form below or contact us directly over email, details in Q&A.

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Common questions answered

How do I reset my password?

No problem. Just go to and enter your organisation name. On the next page, enter your username and then click on the Forgot password link. An email will be sent to the email address associated with your account to help you reset your password. Still struggling? Contact us using the form below or on

Can I be sent a reminder of my organizational ID?

Yes. Please contact us using the short form below and we’ll be pleased to get back to you alternatively contact us on

How do I access support from within the Nextail platform?

Once logged in, look for the support icon towards the bottom of your left-hand navigation menu. From there you can raise support tickets.

Can you provide additional platform training?

We provide training when you first come on board with Nextail, but we understand from time to time you may need a top-up session or full training for new members of staff. Just get in touch and we’ll be happy to help arrange this for you.

Still need support?

If you’re an existing customer, just send a message to our friendly and knowledgeable customer support team and we’ll be happy to help.

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